EMILY RACE

 

816 Royal Oak Lane

Burleson, Texas 76028

Email: emily.race@yahoo.com

Mobile: (817) 933-2760

Job Type:  Permanent

Work Schedule:  Full-Time

 

To Whom It May Concern,

I am writing you to apply for the administrative position with your company.   I currently have 64 credit hours towards an Associate’s Degree in Criminal Justice.    Through the course of my education, I have used my skills successfully in my studies and obtained extraordinary achievements in various aspects of the degree field I have chosen, as well as other administrative and business fields.   I am confident that with my working and educational background that I would contribute to the development of your company.

As my enclosed resume indicates, my qualifications include all the other requirements specified for your position.   Some of my strongest attributes are attention to detail, my communication skills, and my telephone etiquette.   I have exceeding amounts of coursework and working experience in Microsoft Word, Microsoft Excel, and Adobe Acrobat programs.   I think that I will be an asset to your company and would appreciate the opportunity to discuss this position and my candidacy in greater detail.  Thank you in advance for viewing my application and considering me for the position.

 

Respectfully,

Emily Race

OBJECTIVE

Seeking a challenging position with opportunities for growth and expansion of current skill set and technical knowledge.

SKILLS

Familiarity with phone etiquette, customer service, and documentation practices.

Operational knowledge of Tailwinds dispatching software, LandIT software, MS Word, MS Excel programs, as well as Outlook email.

Technology skills; using office software, cell phone programs, and contracts using computers in a high call volume work environment.

Prepared estimates on property surveys in accordance with Company and Federal policies. 

Working experience scheduling flights, booking hotels, and planning for business-related trips.

Responsible for answering and directing calls to the appropriate member of the company.

Experience navigating county websites to acquire necessary documentation for land surveys such as deeds and plats in various jurisdictions.

Prepared survey files for field crews with plats, deeds, legal descriptions, and due dates.

Manages and administers weekly Time & Attendance for assigned staff member.  Processes employee T&A worksheets and upon Supervisor's approval, keys and transmits employee's data

 

Hands-on experience in scheduling, coordinating, and dispatching trucks for deliveries.

Ability to work within a team very well, as well as working alone.

Planned, coordinated, and tracked daily route assignments to drivers, efficiently.

Recorded and maintained all load and tracking data into computerized dispatch system.

Ability to complete and review daily route paperwork, accurately.

Performed minor servicing and maintenance to a variety of phones.

Responsible for knowing plans and features of phones.

Activated phones and performs hardware swaps.

Prepared and completed paperwork as a record of work performed, as well as entering data into all necessary systems, for work orders to process properly.

Is prepared and on time in accordance with instructions from management.

Experience in public relations, comfortable dealing with all positions within partner companies as well as consumers.

 

 

EDUCATION

Hill College, Burleson, TX

May, 2011 – August, 2013 / January, 2014 – December, 2015

Certification- Some college coursework completed: working on Associates in Corrections of Criminal Justice – currently attending. (9, credit hours from Associates Degree.)

As a full time student, I am highly motivated and extremely organized.  I
create a filing system for all classes in order to track and meet deadlines. I
attend meetings and take notes on a regular basis. I multi-task and possess excellent
communication skills.  I type reports using Microsoft Word with minimal errors. I am
able to produce high quality work without direct supervision. Additionally, I have
researched, collected, created, and presented to both my class and instructor various
Power Point presentations which were well received. I have created charts and graphs with information based on historical data, and research in Excel. I have completed several writing
courses which included grammar, editing, and proofing. 45-50 WPM

 

Burleson High School, Burleson, TX

General High School Curriculum

Graduation Date:  May 14, 2011

 

EXPERIENCE

LIS Survey Technologies Corporation- Executive Administrative Assistant

June, 2015 - Present

Duties: Primary responsibilities include setting up and maintaining survey files and databases, preparing estimates on property surveys in accordance with Company and Federal policies,  navigating county websites to acquire specific documentation required for the jobs, such as plats and deeds, in various jurisdictions. As well as, delivering hard copy prints of surveys to local title companies when necessary, tracking and giving status updates to resolve any issues with current or past jobs in our excel and supporting systems. My position further consists of setting up all necessary requirements, and sending field crews for drug tests. Preparing reports, presentations, memorandums, proposals and correspondence for all aspects of every survey. Schedules appointments and meetings for supported staff. Performs data entry on a daily basis. Screens and routes incoming calls and messages. Tracks office supply inventory and orders additional supplies as needed.

Fort Worth, Texas 76140

 

BKG Freight Services-Dispatcher

February, 2015 – June, 2015

Duties: Daily communication with Customers to inquire on their needs and preferences. Estimated workforce requirement and equipment needed to complete particular projects. Received work orders from Customers, put in orders, and dispatched them to drivers. Maintained continuous communication with Customers and drivers to sort their work related issues and doubts. Documented Bill of Ladings for dispatches including equipment used and charges incurred to be added to the management budget. Tracked and submitted working hours of employees to payroll department.

Mansfield, Texas 76063

 

Best Buy Mobile-Sales Associate

September, 2013 – January, 2014

Duties: mobile phone customer service, troubleshooting and selling new and used phones. On a daily basis I greeted all customers that entered the store. I was responsible for
communicating and interpreting customer’s needs and ensuring they were directed to the
department or supervisor that would best assist them with their questions. I was the
first contact most customers had when entering the store. I answered phones on a
regular basis and referred them to the appropriate department for resolution. When communicating telephonically, I am polite, courteous and quick to respond to the caller’s needs. I am a quick thinker, problem solver, customer representative and receptionist.

Burleson Texas 76028

 

Walmart-Cashier

March, 2012 – January, 2013

Duties: I was a cashier in charge of sales to the general public. I have provided training to other                                                                                                                                                   staff regarding the policy and procedures of Walmart. I received telephonic inquiries from customers regarding returns, sale items, and warranty issues. I communicated with hostile and aggressive customers. When I dealt with any hostile customer, I remained professional, utilized excellent communication skills and attempted to resolve the issue. I answered questions regarding employment inquiries. I monitored members of the general public for illegal activities such as theft of merchandise. If I observed someone stealing merchandise I contacted the loss prevention committee for assistance and logged in each communication. I prepared detailed notes
from each meeting, which were reviewed by both my direct supervisor and the store
managers. I was responsible for reviewing, completing and maintaining accountability of
inventory throughout my daily shift. I unloaded, organized and determined proper
storage needs and space necessary to handle incoming inventory. I ensured all
documents for the new items were received and logged in a detail inventory for review.

Burleson, Texas 76028

 

Cotton Patch Café- Waitress

January, 2010 – March, 2011

Duties: Greeted new customers and escorted them to their tables. Presented menus and answered questions about the food, making recommendations upon request. Took orders from customers and served food, drinks and desserts. Took customers’ orders and relayed them to kitchen staff. Checked to ensure that customers are enjoying their meals. Took action to correct any issues, as needed. Prepared bills and collected payment from customers. Cleaned tables and other areas as needed, after customers left.

Burleson, Texas 76028

CERTIFICATIONS

Proficient in multiple computer programs to include Microsoft Word, Power Point, Access and Excel.  I am also able to research information effectively using internet, data bases, and other resources. 

Level 1 Security License

REFERENCES

Available upon request.                       

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